Return, Refund & Cancellation Policy

We value your satisfaction and aim to provide a seamless experience with our products. We accept requests for return, refund, and replacement only under the following circumstances: 

1. Broken or Damaged Products: If the product you received is broken or damaged upon arrival.

2. Product Mismatch: If the product does not match the specifications mentioned during the order placement.

Please Note:

• In the case of return, deductions for shipping, marketing, operations, and damages may be applied before issuing a refund.
• We accept returns for physical products within 7 days of delivery.
• Refund Turnaround Time:If your refund request is approved, it will be processed within 7-10 business days. Depending on your payment method, it may take additional time for the refund to appear in your account.

Cancellation Policy:

• Order cancellation is valid only until the product is dispatched. We are unable to entertain cancellation requests once the product has been shipped or dispatched through our courier partner.

Contact us within 7 days of purchase by emailing boardzone.in@gmail.com. and you can also contact us on

Additional Notes For digital products:

• Non-Returnable Items: Certain items, such as digital products and downloadable content, are non-returnable and non-refundable. you cannot change, cancel your Purchase under any circumstances
• Eligibility for Refunds: You experience technical issues that prevent access or use of the digital product

To request a refund or exchange, please follow the steps below:

• Provide the following information:
  • Date of purchase.
  • Screenshots or documentation if the issue is technical in nature.
• We will review your request and respond within 3-5 business days.